Shipping Policy
Thank you for choosing to shop with us! We strive to provide you with a seamless shopping experience, including timely delivery of your orders. Please review our shipping policy below to understand how we handle shipments.
Processing Time:
- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Timeframe:
- Our standard shipping timeframe is 5-7 business days from the date of order confirmation.
- Please note that delivery times may vary depending on your location and shipping method chosen at checkout.
Shipping Rates:
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer competitive shipping rates to ensure affordability for our customers.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track the status of your order using the provided tracking number on our website or the carrier's website.
Shipping Carriers:
- We work with reputable shipping carriers to ensure the safe and timely delivery of your orders.
Shipping Restrictions:
- Some items may have shipping restrictions due to size, weight, or regulatory reasons.
- Please review the product description carefully for any shipping restrictions before placing your order.
Lost or Damaged Shipments:
- In the rare event that your order is lost or damaged during transit, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund promptly.
Contact Us:
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at [contact.veloro@gmail.com].